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Privacy Policy

Effective Date: October 2025
Company: Prosprus LLC
Website: www.prosprusllc.com

Prosprus LLC (“Prosprus,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, interact with our digital platforms, or use our AI-powered communication services.

1. Information We Collect

We may collect personal and non-personal information from you in several ways:

  • Contact Information: Name, email address, phone number, company name, and job title when you fill out forms or book a demo.

  • Usage Information: Data on how you interact with our website, emails, and services (e.g., pages visited, clicks, session duration).

  • Communication Data: Call logs, text interactions, or chatbot transcripts processed by our AI systems to assist your business.

  • Technical Data: IP address, browser type, device information, and cookies for analytics and performance optimization.

2. How We Use Your Information

We use collected information to:

  • Provide and manage our AI services and communications tools.

  • Respond to inquiries, demo requests, and customer support tickets.

  • Improve website performance and user experience.

  • Send relevant updates, offers, or newsletters (you may opt out at any time).

  • Comply with legal obligations and industry standards.

3. Data Sharing

We do not sell or rent your personal data.
We may share limited information with:

  • Service Providers: Trusted partners assisting in operations, hosting, or analytics.

  • Compliance Authorities: When required by law or to protect our legal rights.

  • Clients (Business Users): When AI communication data is generated on behalf of your business.

4. Cookies and Tracking

Our website uses cookies and analytics tools (like Google Analytics) to understand visitor behavior. You can disable cookies through your browser, but some site features may not function properly.

5. Data Retention and Security

We store your information only as long as necessary to fulfill the purpose it was collected for. We use encryption, secure servers, and restricted access protocols to protect your data.

6. Your Rights

You have the right to:

  • Request access, correction, or deletion of your personal data.

  • Opt out of marketing communications.

  • Withdraw consent where processing is based on consent.

To exercise these rights, email us at privacy@prosprusllc.com.

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this policy periodically. Updates will be reflected with a revised effective date on this page.

9. Contact Us

If you have questions about this Privacy Policy, please contact:
Prosprus LLC
Wilmington, NC
📧 privacy@prosprusllc.com
🌐 www.prosprusllc.com

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